LEGAL

Privacy Policy

Data controller:

The Cloud Collective SL · Tax ID B75271189

Carrer de les Jonqueres 12, Penthouse, 08003 Barcelona, Spain

Contact: hola@thecloudcollective.es

At The Cloud Collective we are committed to protecting the privacy of your personal data. This policy describes how we collect, use, store, and protect your information, in compliance with the General Data Protection Regulation (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD).

1

Information We Collect

We collect personal data that you provide directly and data that is automatically generated when you browse our website:

Data provided by the user:

Full name
Email address
Phone number
Company name
Message or inquiry

Automatically collected data:

IP address and browsing data
Cookies and similar technologies (see Cookie Policy)
Analytics data via Google Analytics (GA4)
2

Purpose of processing

We use your personal data for the following purposes:

Respond to inquiries and contact requests
Manage the commercial and contractual relationship
Send commercial communications about our services (with prior consent)
Improve the browsing experience and the quality of our services
Statistical analysis of website usage
3

Legal basis for processing

The processing of your data is based on the following legal grounds:

Consent: upon submitting the contact form or subscribing to communications
Legitimate interest: to improve our services and the user experience
Contract performance: when a formalized business relationship exists
4

Recipients and international transfers

Your data may be disclosed to the following recipients:

Google LLC (Google Analytics, Google Workspace ) — under standard contractual clauses approved by the European Commission
HubSpot Inc. (CRM and lead management) — under standard contractual clauses
Webflow Inc. (website hosting) — under standard contractual clauses

We do not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.

5

Your data security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL / TLS encryption to protect data transmission. As a certified Google Cloud partner , we apply security best practices for cloud infrastructure.

6

Data retention

We will retain your personal data for as long as necessary to fulfill the purposes for which they were collected. Contact data are retained for the duration of the active business relationship and, subsequently, for the applicable statutory limitation periods. Browsing data and cookies are retained in accordance with our Cookie Policy.

7

Your rights

In accordance with the GDPR and the LOPDGDD, you have the right to:

Access: obtain confirmation and a copy of your personal data
Correction: correct inaccurate or incomplete data
Deletion: request the deletion of your data
Opposition: object to the processing of your data
Limitation: request the restriction of processing
Portability: receive your data in a structured format

To exercise any of these rights, write to us at hola@thecloudcollective.es. You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

8

Cookies

This website uses first-party and third-party cookies. You can manage your cookie preferences at any time via the cookie settings button located in the bottom-left corner of the website. For more information, please consult our Cookie Policy.

9

Modifications to this policy

We reserve the right to update this privacy policy at any time. Any significant changes will be communicated through this website. We recommend that you review it periodically.

10

Contact

If you have any questions about this privacy policy or the processing of your personal data, you can contact us at hola@thecloudcollective.es.

The Cloud Collective SL