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Managed Services

Managed Services

Your team should be building products, not putting out infrastructure fires. Our managed services cover monitoring, optimization, security, and support for your Google Cloud environment so you can focus on growing your business.

100%Focus on Google Cloud
24/7monitoring and alerts
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The problem we see in most companies

80% of the companies that contact us fall into one of these three categories:

The IT team is overwhelmed

2–3 people managing cloud services, networking, security, and user support. There’s no time for innovation or for implementing best practices.

They migrated, but no one is managing the situation

The migration to GCP was completed, but there is no monitoring, costs are not being optimized, and security has not been reviewed since day one.

They want to move to the cloud but don't know where to start

They know they need GCP but don't have the in-house expertise. They need a partner to guide them and handle the day-to-day operations.

What our managed services include

It’s not just “we’ll call you if something breaks.” It’s a proactive, ongoing, and measurable service:

01
24/7 Proactive Monitoring

Cloud Monitoring + alerts configured for CPU, memory, disk, latency, errors, and availability. We detect issues before your users notice them. Custom dashboards in Looker for your management team.

02
Continuous Security Management

Regular IAM reviews, firewall configuration, security updates, vulnerability scans using Security Command Center, and incident response.

03
Cost Optimization (FinOps)

Monthly consumption review. Implementation of recommendations from the Recommender. VM rightsizing, CUD management, and removal of orphaned resources. Reports on measurable savings.

04
Backup and disaster recovery

Automated backup policies, regular recovery tests, and defined RPO and RTO for each critical service. Documented and tested contingency plans.

05
Technical support and escalation to Google

Direct access to our certified engineers. As a Premier Partner, we escalate issues directly to the Google Cloud engineering team when necessary.

06
Training and Knowledge Transfer

We don't create dependency. We train your team step by step so they can become self-sufficient. Up-to-date technical documentation for your entire infrastructure.

TCC vs. a general consulting firm

Many partners manage AWS, Azure, and GCP all at once. We only work with Google Cloud. Here’s the difference:

The Cloud Collective
✅ 100% focused on Google Cloud — we don't work with multiple vendors
✅ Premier Partner with co-sell — we scale directly to Google
✅ A dedicated team that understands your environment
✅ Direct service, with no middlemen or support tiers
✅ FinOps integrated into every monthly review
Multi-vendor consulting firm
⚠️ Balance your focus between AWS, Azure, GCP, and on-premises
⚠️ Generic support without direct access to Google
⚠️ Technician rotation — you get a different person every time
⚠️ Ticket system with slow L1/L2/L3 levels
⚠️ Cost optimization as a separate service (add-on)

Results You Can Expect

99.9%
Availability of your critical services
20–40%
Typical cloud cost savings
<15min
Average response time to alerts
0
Unmanaged security incidents

Frequently Asked Questions

Perfect—we’re not here to replace you. We’re here to complement you. Your team focuses on business projects, and we handle the operation and optimization of your cloud infrastructure. This model works especially well when your IT team consists of 2–5 people.

It depends on the size and complexity of your environment. We conduct a free initial assessment and provide you with a proposal that includes a fixed, predictable monthly price. In many cases, the cost savings we achieve more than offset the cost of the service.

Yes. You can start with just monitoring and cost optimization, and expand to security and full support when you're ready. It's modular.

No. We operate on a monthly contract basis. If you're not satisfied, you can cancel with 30 days' notice. All technical documentation for your environment belongs to you.

Want to free up your IT team?

We'll assess your GCP environment for free and tell you exactly what we can improve and how much you can save.

Start here